Quality Policy Statement
“Our passion for excellence drives our commitment to quality.”
It is the policy of Pacific Rim Innovation and Management Exponents Inc. (PRIMEX) to provide world-class management and technical/engineering consulting services across sectors and disciplines rendered according to the highest standards of professional excellence, based on the following precepts:
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Client focus: As an organization, we have made a commitment to understand our current and future clients’ needs, meet their requirements and strive to exceed their expectations.
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Leadership: Our Top Management are committed to creating and maintaining a working environment where people become fully involved in achieving our objectives.
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Engagement of people: We recognize that people are the essence of any good business and that their full involvement enables their abilities to be used for our benefit.
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Process approach: We understand that a desired result is achieved more efficiently when activities and related resources are managed as a process or series of interconnected processes.
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Improvement: We are committed to achieving continual improvement across all aspects of our quality management system. It is one of our main annual objectives.
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Evidence-based decision making: We are committed to making decisions relating to our quality system following an analysis of relevant data and information.
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Relationship management: PRIMEX recognizes that an organization and the relationship it has with its external providers are interdependent and that a mutually beneficial relationship enhances the ability of both to create value.
To implement this policy, PRIMEX has established a Quality Management System (QMS) in line with the requirements of the ISO 9001:2015 Standard
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meet the requirements of interested parties and our social, environmental, charitable, regulatory, and legislative responsibilities;
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provide the necessary resources and ensure that responsibilities and authorities are determined and communicated throughout the organization;
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establish business and quality objectives, which are reviewed periodically through the management review process;
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ensure that the QMS remains effective in achieving business and quality objectives, conforming to the requirements of the ISO 9001:2015 Standard;
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seek structured feedback from clients and carry out actions in accordance with stated methods and client requirements; and
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assess opportunities for continual improvement.
PRIMEX has implemented an Internal Audit Program to ensure that the ongoing suitability and conformity of the QMS is assured